Our team

Gary Norris, CIC, Chief Operating Officer and Principal


Gary is a graduate of the University of Houston and has over 25 years of experience in the insurance industry.

Prior to joining Alpha Omega in 1984, he operated several companies in the oil and gas industry. Gary acquired Alpha Omega in 1988. Actively involved in the insurance community, he serves as the President of Safeco Insurance’s Texas Advisory Council.

Gary is a designated Certified Insurance Counselor and continues to serve the community as a member on several industry councils.

Client Support Team

Gary Norris
Chief Operating Officer
Shynell Bushman
Vice President of Agency Operations
Cindy Shassere
Accounting Manager
Ronnie Dutka
All Lines Producer
Terry Gingell
All Lines Producer

William Moore

All Lines Producer
Marie Kenjura
Commerical Lines Manager 
Kimberly Elliott
Commercial Lines Marketing Manager
Nicki Burger
Commercial Lines Account Manager
Amy Martin
Commerical Lines Account Manager
Ann Bly
Commercial Lines Technical Assistant
Courtney Lewis
Commercial Lines Technical Assistant

Amber Pratt

Personal Lines Account Manager